Legal status guidance
Asylum, subsidiary and temporary protection, residence permits, family reunification, statelessness — we explain the procedures and your rights in plain language.
What we can help you with.
Choose the service closest to your situation. If nothing fits exactly, contact us anyway — we will tell you honestly whether we are the right people to help, or refer you to someone who is.
Document review
Bring or send us decisions, summons, or letters from authorities. We will read them carefully and tell you what they mean and what to do next.
Rights protection
If you believe your rights have been violated, we can help you document what happened and refer you to qualified legal representation.
Accompaniment & translation
Going to a Commissariat appointment, police station, hospital, or school? We can come with you or arrange trusted translators.
Orientation in Serbia
Health care, registering children for school, finding work legally, daily life in Belgrade — practical information you can use.
Confidential intake
Talk to us first. We will listen, ask a few questions, and tell you honestly whether we can help or who else can.
In an emergency, cost never comes first
If you are in danger, a victim of trafficking, or in a truly desperate situation, contact us right away. We will take your case and help you first — without you having to worry about what it costs.
Not sure where to start?
Tell us briefly what is happening. We will reply within two working days and let you know whether we can help.